About
Strategy first. Technology second. Impact always.

I've spent more than 15 years working where technology, people, and operations meet.
My career has taken me through enterprise IT, government, small business support, project management, technical services, and community development. Along the way, I learned that the most valuable technology isn't necessarily the newest tool. It's the solution that removes friction, organizes information, and helps people do their work better.
Today, I bring that experience together to help organizations design and implement smarter systems using AI, automation, databases, digital platforms, and thoughtful process design.
Whether I'm developing an application, improving a workflow, building a custom database, or creating a digital ecosystem, the goal is the same: turn vision into momentum and create measurable impact.
Professional background
15+ years in information technology.
Experience with
- Booz Allen Hamilton
- Geek Squad
- United States House of Representatives
- United States Senate
- Baltimore City government
- Maryland Department of Service & Civic Innovation
- Illinois State Senate
- NGEN
Experience spans
- Information Technology
- Technical Support
- Project Management
- Systems & Operations
- Business Development
- Digital Strategy
- Process Improvement
- Technology Implementation
Credentials
CAPM®
Project Management Institute (PMI)
ITIL® V4 Foundation
PeopleCert
Recognition
Governor’s Citation
Office of Maryland Governor Wes Moore
Maryland Corps / Service Year Option
Mayor’s Office Proclamation
Small Business Saturday 2025
Baltimore City Mayor Brandon M. Scott
Experience across public, nonprofit & private sectors
Organizations I've worked with, supported & built alongside.
Baltimore City
Baltimore Main Streets
Fell's Point Main Street
Maryland Department of Service & Civic Innovation
Positive Outcome Mentoring Dance Studio
Booz Allen Hamilton
Geek Squad
U.S. House of Representatives
U.S. Senate
Fulton County
NGEN
The Proverbs Collective
Monochrome placeholders — real logo files to be added
Capabilities
Where strategy meets implementation.
AI & Automation
- AI opportunity identification
- AI-assisted workflows
- Custom agents
- Process automation
- AI implementation strategy
Systems & Data
- Airtable
- Databases
- CRM systems
- Dashboards
- Data collection
- Workflow design
- SOP development
Digital Platforms
- Websites
- Business directories
- Resource platforms
- Digital ecosystems
- Online forms
- User experiences
Strategy & Execution
- Project management
- Process improvement
- Technology strategy
- Program operations
- Implementation planning
- Stakeholder coordination
Platforms & tools I've worked with.
In the media
Featured in WBAL-TV 11
Baltimore Main Streets' redesigned website and 900+ business directory received public media coverage following its 2026 launch.

You already know something could work better.