Khadeeja M.

About

Strategy first. Technology second. Impact always.

Khadeeja Muhammad seated in a white suit

I've spent more than 15 years working where technology, people, and operations meet.

My career has taken me through enterprise IT, government, small business support, project management, technical services, and community development. Along the way, I learned that the most valuable technology isn't necessarily the newest tool. It's the solution that removes friction, organizes information, and helps people do their work better.

Today, I bring that experience together to help organizations design and implement smarter systems using AI, automation, databases, digital platforms, and thoughtful process design.

Whether I'm developing an application, improving a workflow, building a custom database, or creating a digital ecosystem, the goal is the same: turn vision into momentum and create measurable impact.

Professional background

15+ years in information technology.

Experience with

  • Booz Allen Hamilton
  • Geek Squad
  • United States House of Representatives
  • United States Senate
  • Baltimore City government
  • Maryland Department of Service & Civic Innovation
  • Illinois State Senate
  • NGEN

Experience spans

  • Information Technology
  • Technical Support
  • Project Management
  • Systems & Operations
  • Business Development
  • Digital Strategy
  • Process Improvement
  • Technology Implementation

Credentials

CAPM®

Project Management Institute (PMI)

ITIL® V4 Foundation

PeopleCert

Recognition

Governor’s Citation

Office of Maryland Governor Wes Moore

Maryland Corps / Service Year Option

Mayor’s Office Proclamation

Small Business Saturday 2025

Baltimore City Mayor Brandon M. Scott

Experience across public, nonprofit & private sectors

Organizations I've worked with, supported & built alongside.

Baltimore City

Baltimore Main Streets

Fell's Point Main Street

Maryland Department of Service & Civic Innovation

Positive Outcome Mentoring Dance Studio

Booz Allen Hamilton

Geek Squad

U.S. House of Representatives

U.S. Senate

Fulton County

NGEN

The Proverbs Collective

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Capabilities

Where strategy meets implementation.

AI & Automation

  • AI opportunity identification
  • AI-assisted workflows
  • Custom agents
  • Process automation
  • AI implementation strategy

Systems & Data

  • Airtable
  • Databases
  • CRM systems
  • Dashboards
  • Data collection
  • Workflow design
  • SOP development

Digital Platforms

  • Websites
  • Business directories
  • Resource platforms
  • Digital ecosystems
  • Online forms
  • User experiences

Strategy & Execution

  • Project management
  • Process improvement
  • Technology strategy
  • Program operations
  • Implementation planning
  • Stakeholder coordination

Platforms & tools I've worked with.

AirtableCanvaAdobeMicrosoft 365Google WorkspaceSlackDropboxShopifyJotformTrelloAsanaMonday.comMailchimpZoomSquarespaceConstant Contact

In the media

Featured in WBAL-TV 11

Baltimore Main Streets' redesigned website and 900+ business directory received public media coverage following its 2026 launch.

Featured by WBAL-TV 11
WBAL-TV 11 segment still — media coverage graphic

You already know something could work better.